The Call Center Agent (CCA) must be thorough, accurate and timely when reviewing and processing care referral requests and healthcare authorization forms to the Department of Veteran Affairs (VA) Medical Centers and community health care professionals. The CCA will initiate outbound and receive inbound calls to gather pertinent information or to provide information to customers. * Make inbound ...
Amazon Logistics (AMZL) delivers packages and smiles to Amazon customers every day. We're looking for motivated, customer-focused individuals who want to join our team delivering packages. As a delivery associate, you will deliver packages to homes, retail locations, and other delivery locations. In this position, you will play a key role in keeping our commitment to exceed customer expectation...
Position details No 2 career paths will ever look the same. At Leidos, we know the most talented and diverse IT and engineering professionals will always have a multitude of career choices your time at Leidos will be a wise investment in your career and in yourself. Our Civil business is helping to modernize and manage infrastructure, systems and controls, and cybersecurity for civilian agencie...
Job DescriptionThe Call Coordinator must understand that to run effectively and efficiently, a Market Center must tend to its associates' needs in such a way that they (the associates) are receiving the expected level of service and remain satisfied with the level of service provided by the Market Center.The Call Coordinator will be responsible for the appearance of the Market Center common are...
Handle inbound sales support calls listening to, understanding and providing needs:based solutions - Track all customer inquiries and resolutions, logging calls to various dialer and ticketing software platforms - Accurately research customer support requests to ensure accurate responses to all support inquiries - Drive to meet or exceed daily performance metrics related to KPIs and overall cli...
Job DescriptionMarlen International, Inc. in Riverside, MO is looking for a field service technician to provide superior service to the customer throughout a machine's life-cycle. Marlen is a premium manufacturer of highly engineered food processing equipment and systems and has been a trusted industry innovator for over 60 yrs. Our brands include Marlen, Carruthers, Afoheat, and Unitherm,Marle...
Amazon Logistics (AMZL) delivers packages and smiles to Amazon customers every day. We're looking for motivated, customer-focused individuals who want to join our team delivering packages. As a delivery associate, you will deliver packages to homes, retail locations, and other delivery locations. In this position, you will play a key role in keeping our commitment to exceed customer expectation...
Job Summary The Customer Care Advocate is responsible for taking inbound customer service (& related) calls from end-user customers and in-store members of brand partner organizations. The Customer Care Advocate is responsible for a multitude of inquiries including (but not limited to) Late Fee Inquiries, Statement Reviews, Credits/Return Calls, Loyalty Rewards Calls and Credit Line increases f...
At FPS, we put our people first, because your success is our success. Our mission is simple: create a culture in which our employees thrive, because we believe that happy, motivated teams achieve groundbreaking results. As a Call Center Agent, you will be responsible to retain customers through identifying customer concerns and selling the value of client products and services. You will provide...
Provide exceptional customer service primarily through phone, email and chat communication to inbound callers and customers. This will include receiving and resolving a comprehensive variety of customer requests and inquiries. Handle moderately complex internal and external customer inquiries and concerns via phone, email and chat. Serve as liaison between clients and management, support groups...
MAXIMUS is a leading operator of government health and human services programs and has partnered with state, federal and local governments to provide critical, high-quality health and human service programs to a diverse array of communities. Operating under MAXIMUS's founding mission of Helping Government Serve the People since 1975, MAXIMUS Federal Services is entirely focused on helping gover...
We Provide Solutions. Patients and Physicians rely on our diagnostic testing, info and services to help them make better healthcare decisions. These are often serious decisions with far reaching consequences, and require sensitivity, tact and a clear dedication to service. It's about providing clarity and hope. In Sales you will work for the world leader in the industry, with a career where you...
At FPS, we put our people first, because your success is our success. Our mission is simple: create a culture in which our employees thrive, because we believe that happy, motivated teams achieve groundbreaking results. As a Customer Retention Advocate, you will be responsible to retain customers through identifying customer concerns and selling the value of client products and services. You wi...
Aerotek has partnered with a Health care company in the North Kansas City, Mo area for several call center agents. Job Description Make inbound and outbound calls to Veterans to schedule appointments or gather information for appointment processing. Work in a variety of systems to perform required tasks. Manage prioritized tasks in a time-sensitive environment. Initiate calls to medical provide...
Our Customer Service Representative is responsible for supporting customers by responding to customer inquiries not limited to technical, functional, general inquiry and billing. They provide first call resolution to all inquiries received via phone call, email or chat. As a Customer Service Representative you can earn $35,000 per year plus bonus and incentives. Manage incoming technical produc...
Overview This is a senior position responsible for, at sites with 5+ associates, training Client Service Representatives, providing backup at member sites as needed, processing all release of medical records information requests in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. In addition, this position must be abl...
IT Technical Support Qualifications: Strong customer service and must be a team member. Must be a quick learner. Analytical with good troubleshooting skills. BS/BA or equivalent background three to 5 yrs prior customer IT help desk phone support background. three to five years' background with Windows XP and Windows 7 3 to 5 yrs' background with Microsoft office suite Application Suite, MS Outl...
Energize your career with 1 of Healthcare's fastest growing companies. You dream of a great career with a excellent company - where you can make an impact and help people. We dream of giving you the opportunity to do just this. And with the incredible growth of our business, it's a dream that definitely can come true. Already 1 of the world's leading Healthcare companies, UnitedHealth Group is ...
STARTING RATE: $12.50 Basic Function Provides exceptional service to all guests and potential guests by assisting them in a friendly, efficient, courteous and professional manner. Performs all Front Desk related functions including but not limited to checking guests in / out, promoting company programs, maintaining guest records, cash handling, etc. May also assist with set up of Breakfast or E...
Position summary UltraSource LLC, located in Kansas City, Missouri, is a leading manufacturer and distributor of food processing and packaging equipment. We are currently looking to fill the position of a Field Service Technician. Summary: Provide technical support for equipment in:house and at customer locations including installation, training, repair and customer support. Essential Duties an...